Burying The Last Click: ClearSaleing To Host December 1 Webinar On Interactive Attribution Featuring Independent Research Firm

Monday, November 23rd, 2009

ClearSaleing discusses attribution management best practices at two upcoming events.

Columbus, Ohio,  November 23, 2009 — ClearSaleing, a technology and thought leader in attribution management, announced today it is sponsoring a December 1st webinar on interactive attribution in which leading attribution authority, Emily Riley, Forrester Research, Inc. Senior Analyst, will be the guest speaker. The webinar follows on the heels of the October 2009 published Forrester report on attribution, authored by Ms. Riley: The Forrester WaveTM: Interactive Attribution, Q4 2009.

Adam Goldberg, ClearSaleing co-founder and Chief Innovation Officer, will join Ms. Riley on the webinar, scheduled for 1 PM EST/10 AM PST, and broadcast in conjunction with Incisive Media, producer of Search Engine Strategies Conference & Expo, and publisher of SearchEngineWatch.com and ClickZ.com. The webcast will be moderated by Mike Grehan, vice president and Global Content Director, Incisive Media.

The webinar is titled: “Interactive Attribution: Last Click Measurement Is Dead. Now What?” Journalists, bloggers, industry tweeters and search marketers are encouraged and invited to attend. Attendees can register at:
http://event.on24.com/r.htm?e=178697&s=1&k=9962C2AE63E95DA0D1E03799B4A7BBD5&partnerref=EMAL

“It’s time to bury the last-click approach to analyzing ROI in search marketing,” Goldberg said. “ClearSaleing is proving that true ROI analysis goes far beyond the last click, and takes into account all the touch points along the consumer’s purchase path.”

During the webinar, Ms. Riley will give an overview on the concept of attribution, explain why it is important to understand, and will discuss attribution modeling options, such as technology applications and consulting services, along with marketing activities that can be tracked, such as all ad sources, social media, back office and offline conversions.

“The attribution management webinar will be a great educational resource for all of us either working with, or writing about, best practices in online campaign management and ROI analysis,” said Goldberg, who will be presenting case studies on attribution during the webinar.

SES Chicago Search Panel
At the Search Engine Strategies Conference, December 7-11 in Chicago, ClearSaleing’s Adam Goldberg will be a speaker in the Analytics, Conversion & Attribution Track panel titled: Why Does Search Get all the Credit? The panel is scheduled for Monday, December 7, from 4:30 to 5:30 PM. Goldberg will demonstrate, showing actual purchase paths from ClearSaleing’s application, that conversions often start with a non-search ad and why search is often the ‘closer.’ He will also examine the influence of branded versus non-branded terms and explain how non-branded terms should be factored in to purchase path and ROI analysis. Mike McDerment, CEO & Co-founder, FreshBooks, is moderating the panel. Other speakers are Bill Hunt, President, Back Azimuth Consulting; Ron Belanger, SES Advisory Board & Vice President of Worldwide Agency Sales, Omniture; Andrew Wheeler, Managing Director, iProspect Chicago, and Kristin Clark, Director, Media and Market Planning, Broadview Security.

About Emily Riley
Emily Riley is a Senior Analyst at Forrester Research, Inc. who serves Interactive Marketing professionals and specializes in advertiser, consumer, and publisher trends and technologies, which include social marketing, online brand and direct response marketing, targeting, measurement and response.

About Adam Goldberg
Adam Goldberg serves as ClearSaleing’s Chief Innovation Officer and is one of the interactive advertising industry’s leading authorities on attribution management. Prior to ClearSaleing, Goldberg was hired by Google to start their first inside sales team in 2003. While at Google, he helped to build the inside sales team into a $500 million a year organization. He also created Google’s proprietary B2B search engine to help his sales team identify prospects and to help Google better understand its customer base.

About ClearSaleing
ClearSaleing has been named “Technology Platform Search Marketers Can’t Live Without” at the SES (Search Engine Strategies) Awards. ClearSaleing’s advertising portfolio management platform helps marketers identify ways to more effectively and profitably allocate ad spend across a complex mix of online advertising investments.

ClearSaleing is a thought leader in the growing scientific field of attribution management and publishes www.AttributionManagement.com that provides a rich repository of ClearSaleing and externally published articles, white papers and other material focused exclusively on attribution management.

ClearSaleing’s unique ability to give marketers telescopic insight into their online ad investment is attracting major brand customers such as American Greetings and Nationwide Insurance. The company was founded in 2006 and is headquartered in Columbus, Ohio. For more information, please visit www.ClearSaleing.com

Attribution Management Buyers Guide Part 8,9,10 – Basic Attribution Models, Mathematical Attribution & Data Warehousing

Monday, November 23rd, 2009

Given the critical nature of attribution management to advertising analytics, we have created the Attribution Management Buyer’s Guide for marketers to use when selecting an advertising analytics and optimization platform.  The Guide is intended to highlight key attribution management features and functionality that should be available in any advertising analytics solution you select.

This is the eighth blog in a 10-part blog series for the Attribution Management Buyers Guide. This eighth section focuses on Basic Attribution Models.

When engaging with a new attribution management technology, you should be able to start performing attribution on day one out of the box. Though attribution can be a very complex exercise, there are also some simple attribution models that can greatly improve the performance of your online campaigns. To ensure the solution you decide to go with offers attribution models that you can use on day one, ask the following questions:

1. What kind of basic attribution models does your platform offer?

2. Can you verify that using these base attribution models will improve my accuracy and performance?

A robust attribution platform should be able to offer basic attribution models out of the box, such as:

  • Even - where conversion credit is spread equally across all participating ads in the Purchase Path
  • Even with Exclusions - the even model with the additional ability to exclude specific ads, such as Branded terms, at the end of the Purchase Path
  • Path Length – the ability to assign specific percentages to participating ads based on the number of steps in the path
  • Rules Based - the ability to assign specific percentages based on the types of ads and the number of steps that are used in each step along the path

An experienced attribution management provider should be able to provide you with case studies or examples of how these basic models were able to increase the accuracy of conversion valuation and, ultimately, how that improved performance, as measured by increased profit and/or ROI.

Of course, the best indicator of an attribution management models success is its ability to grow your own bottom line profit. You’ll need to have a benchmark in place before you start attribution to make sure these models truly are having the desired impact.

Part 9 – Mathematical Attribution

This is the ninth blog in a 10-part blog series for the Attribution Management Buyers Guide. This ninth section focuses on Mathematical Attribution.

After you find success using basic attribution models, you may want to move to more advanced attribution that allows you to set specific weights for different activities that occur during the purchase path. When selecting an attribution management vendor, it is imperative they offer not only basic attribution models but also provide you the ability to build more sophisticated models either through the use of their technology and/or with their consultative services.

Asking the following questions will ensure you have the ability to be more sophisticated in the future:

1. What kind of customization options do you offer?

2. Do you offer any consultative services that can build custom attribution models?

Moving beyond an Even attribution or an Even with Exclusions model requires an understanding of some complex mathematics. Setting custom attribution rules should not be a subjective exercise and should only be taken on by attribution management vendors with solid statistical and mathematical knowledge. Custom models should be able to include variables like the decay rate of different types of ads, the influence potential of different types of ads, additional time variables, types of products sold, type of customer, impact of social media, etc.

Part 10 – Data Warehousing

This is the tenth blog in a 10-part blog series for the Attribution Management Buyers Guide. This tenth section focuses on Data Warehousing.

When you make the move to attribution management, you’re going to then be collecting a wealth of information you did not have access to before.  For example, you’re now going to have information for all the ads involved in the sale(s) versus just the last ad. If you are tracking true profit that means you are also going to have individual product information. You also know a lot more about your customers buying behavior since you are able to see all the ads your customer uses versus the last one. To harness this information and to make it actionable, it will require the use of a data warehouse, which can be a powerful marketing intelligence asset for your company.

Ask the following questions to determine how your attribution vendor will allow you to get even more value out of the data being captured:

1. Does your technology reside on a data warehouse?

2. Do you offer a data warehouse as an option?

3. Can the warehoused data be queried to create custom reports?

Attribution management systems that are built upon a data warehouse will provide you with much greater flexibility in building custom models and custom reports. Additionally, it will be able to provide further analytics around things, such as product trends, customer buying behavior and lifetime value, for example.

Conclusion

Sophisticated marketers are keenly aware of the importance of Attribution Management in accurately measuring and improving the performance of their cross‐media advertising campaigns. The challenge for these marketers is to find a robust advertising analytics platform that is built on a foundation of attribution management. Hopefully, this Guide will help you assess whether the solution you’re considering measures up to the robust requirements of an effective attribution management platform.

Want to get more involved in attribution management? We invite you to become a member of the Attribution Management Forum, an online group that represents more than 300 leading marketers from a diverse range of companies across nearly every industry segment. For more information on joining, or for additional information on Attribution Management, visit us online at AttributionManagement.com or ClearSaleing.com.

Check out the remaining blogs in the Attribution Management Buyers Guide series:

Part 1 – Attribution Variables

Part 2 & 3 – Products and Ad Sources Tracked

Part 4 & 5 – Display Advertising and Exclusions

Part 6 & 7 – Purchase Path Stages and Time

Webinar: Last Click Measurement Is Dead

Thursday, November 12th, 2009

Join ClearSaleing CIO and Co-Founder, Adam Goldberg, along with guest speaker, Forrester Senior Analyst, Emily Riley, for the webinar Interactive Attribution: Last Click Measurement Is Dead. Now What?

Recently, several leading players in the online advertising industry have introduced the concept of attribution measurement, which assigns credit to multiple touchpoints in a consumer’s purchase path.  Emily Riley, a leading authority on the topic, will present an overview of her recently published Interactive Attribution Wave.

Adam will discuss some case studies concerning attribution  and the critical components of an attribution management solution.

Register now for the webcast on Tuesday December 1, 2009 at 1PM EST

Which Attribution Solution Is The Right Fit For You?


Join the Attribution Management Forum! The next webinar in this groundbreaking industry series takes place Wednesday March 10th, 2010.

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Independent technology research firm Forrester Research, Inc. selected vendors for a 44-criteria evaluation to determine the leaders in the attribution management field.
ClearSaleing Takes "Top Honors"
ClearSaleing received the highest scores in both the “Current Offering” and “Strategy” categories. The company also received a perfect 5.0 score on the strength of its management team.
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About Attribution Management

In the world of online marketing, Attribution Management is the process of properly identifying and valuing the chain of marketing initiatives and advertisements that lead to a sale or conversion.

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