Attribution Management Forum 2.0 – Measuring an Ad’s Value

Tuesday, December 29th, 2009

Watch the Forum- Real Media Audio (16k)

Watch the Forum- Windows Media Audio (16k)

Original Date- January 29, 2009

Length- 52 minutes

This webcast continues the discussion surrounding how to identify, define and ultimately recommend better ways to measure and value an ad.
We’ll present a series of interactive polling questions and share the results with the audience immediately, so you’ll get some real-time information as to how leading internet marketers value ads.
Any good Internet marketing professional knows that assigning all of the value to the last ad clicked on before the conversion is inherently flawed. However, most Internet advertisers lack:

•   The tracking technology required to determine the actual team of ads and their sequence that lead to the conversion.

•   The valuation methodology to properly assess each ad’s true contribution and value to the conversion.

    While a few technologies are now able to effectively track and assemble the purchase path leading to conversion, there is no industry-accepted standard or method for assigning relative value to ads in the path. How do we effectively attribute which ad – or group of ads – ultimately led to the final conversion?
    We’ll cover a variety of common issues and scenarios surrounding attribution, such as:

    •   How length of time between searches affect how ads are credited

    •   Lifetime ad value with use of additional search

    •   Best allocation of different advertising scenarios, such as online-offline

          Watch the Forum- Real Media Audio (16k)

          Watch the Forum- Windows Media Audio (16k)

          Twitter and the address bar

          Friday, February 6th, 2009

          In this Purchase Path a consumer sees a Tweet on Twitter promoting a discount on Nike Shox at Finish Line that is valid until midnight. The consumer clicks on the Twitter URL, but does not buy at that point. They go to the address bar and type in the URL for the Finish Line and proceed to the site. Again, they complete the purchase before midnight and thus receive the advertised discount.

          1. In Attribution Rule A, credit is split evenly between Twitter and the address bar.
          2. In Attribution Rule B, Twitter is given all of the credit, either because it is seen as a valuable advertising source and therefore fully responsible, or because you don’t choose to credit the address bar.
          3. In Attribution Rule C, Twitter does not get credit. The use of the address bar implies that it should be counted as a direct visit and a direct sale. Twitter is excluded from receiving credit for the sale, and the address bar get 100%.

          See how other Forum attendees voted

          Twitter and a Paid Search

          Friday, February 6th, 2009

          In this Purchase Path a consumer sees a Tweet on Twitter promoting a discount on Nike Shox at Finish Line that is valid until midnight. Then the consumer clicks on the Twitter URL, but does not buy at that point. Then they do a search for “Woman’s Nike Shox”, and click on the Finish Line sponsored link. They complete the purchase before midnight and therefore receive the advertised discount.

          1. In Attribution Rule A, Twitter is treated like an ad source and therefore deserves credit for the sale the same way an advisement would. The search also led them to the purchase, so the credit is split evenly between the 2 sources.
          2. In Attribution Rule B, Twitter introduced the consumer to the product and informed them of the discount. Twitter did all the work, while the search was merely for navigational purposes; therefore Twitter deserves 100% of the credit.
          3. In Attribution Rule C, the last action before the purchase was a paid click, so all the credit goes to the search. Twitter is not viewed as an ad source and gets no credit for the sale.

          See how other Forum attendees voted

          Should SEO be credited when used with search?

          Friday, February 6th, 2009

          In this Purchase Path, someone does a search for “running shoes”, clicks on the sponsored link, but does not make a purchase. They refine their search to “Woman’s Nike Shox” and this time click the organic listing for Finish Line. No purchase occurs. Then they search for “Nike Shox Turbo VII” and click on a paid link. Again, no purchase occurs. Finally, they type in “Finish Line” in the search box, click on the organic link, and complete the sale. How should the mix of SEO and PPC be attributed?

          1. In Attribution Rule A, all the ads and SEO efforts are considered equally important. It took 4 touch points on the website for the consumer to buy, so the credit is divided equally among the 4 all efforts and they are each given 25% of the credit for the sale.
          2. In Attribution Rule B, credit is only attributed to the ads, giving each 50%, while the SEO does not receive any credit for the purchase.
          3. In Attribution Rule C, all the touch points deserve credit. The reason they typed “Finish Line” in and clicked on the organic link was simply to navigate back to the site. At this point, the consumer already made up their mind to buy and the last SEO effort should be excluded from receiving credit for the sale.

          See how other Forum attendees voted

          Total Economic Impact: Attribution Webinar


          Forrester Consulting recently examined the total economic impact and potential ROI that enterprises may realize by deploying ClearSaleing's advanced advertising analytics and attribution management platform. Register for the webinar to see the full analysis and the benefits from implementing an attribution management solution.

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          About Attribution Management

          In the world of online marketing, Attribution Management is the process of properly identifying and valuing the chain of marketing initiatives and advertisements that lead to a sale or conversion.

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