Twitter and the address bar

Friday, February 6th, 2009

In this Purchase Path a consumer sees a Tweet on Twitter promoting a discount on Nike Shox at Finish Line that is valid until midnight. The consumer clicks on the Twitter URL, but does not buy at that point. They go to the address bar and type in the URL for the Finish Line and proceed to the site. Again, they complete the purchase before midnight and thus receive the advertised discount.

  1. In Attribution Rule A, credit is split evenly between Twitter and the address bar.
  2. In Attribution Rule B, Twitter is given all of the credit, either because it is seen as a valuable advertising source and therefore fully responsible, or because you don’t choose to credit the address bar.
  3. In Attribution Rule C, Twitter does not get credit. The use of the address bar implies that it should be counted as a direct visit and a direct sale. Twitter is excluded from receiving credit for the sale, and the address bar get 100%.

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Twitter and a Paid Search

Friday, February 6th, 2009

In this Purchase Path a consumer sees a Tweet on Twitter promoting a discount on Nike Shox at Finish Line that is valid until midnight. Then the consumer clicks on the Twitter URL, but does not buy at that point. Then they do a search for “Woman’s Nike Shox”, and click on the Finish Line sponsored link. They complete the purchase before midnight and therefore receive the advertised discount.

  1. In Attribution Rule A, Twitter is treated like an ad source and therefore deserves credit for the sale the same way an advisement would. The search also led them to the purchase, so the credit is split evenly between the 2 sources.
  2. In Attribution Rule B, Twitter introduced the consumer to the product and informed them of the discount. Twitter did all the work, while the search was merely for navigational purposes; therefore Twitter deserves 100% of the credit.
  3. In Attribution Rule C, the last action before the purchase was a paid click, so all the credit goes to the search. Twitter is not viewed as an ad source and gets no credit for the sale.

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About Attribution Management

In the world of online marketing, Attribution Management is the process of properly identifying and valuing the chain of marketing initiatives and advertisements that lead to a sale or conversion.

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